An email with the details you need to access your download is on its way to your inbox, and should arrive in the next few minutes.

Please also add us to your safe senders list. Here’s how you do it.

1. Go into your online email manager (gmail, hotmail, microsoft, yahoo etc). The trick is here you can’t do it in "Mail" or "Outlook" etc, it has to be directly with the provider of email that you use. If you use Gmail, please drag our email from the Promotions tab to your Inbox to make sure you receive it every time.
2. Add our email to your contacts there. This tells your provider that you’re happy to hear from us.
3. If you need more help with any of these steps in your specific email provider, click here.